Nomad Now is a 2-sided, self-sourcing recruitment platform created to enable a faster and much more cost-effective method of hiring both flexi and perm staff
Sellers of Professional Services (Job Seekers including Freelancers, Independent Contractors, Consultants and Permanent workers or Candidates) and Buyers of these Services (Hirers / Employers / Recruitment Agencies) transact directly online on Nomad Now. We will refer to all the above buyers of Job Seeker services as ‘Hirers’ in this document.
In these Terms & Conditions, for convenience, we shall use the term ‘Flexi worker’ to include all forms of flexi work (e.g.: Freelancer, Independent Contractor or Consultant).
Nomad Now fees charged to Hirers are 7% for Permanent or Flexi worker Orders This is ground-breaking in the industry and enables Hirers to achieve over 50% cost savings
On the Nomad Now platform, Hirers search or advertise for Flexi or Permanent Job Seekers (i.e.: Talent), analyze Talent Profiles, make approaches and transact online directly with Talent in order to hire or permanently engage their Services. Hirers use Nomad Now to fulfill their skills requirements for roles, tasks or projects on a flexi or permanent basis. Note: Nomad Now is not a party to such transactions (Orders) between Talent and Hirers except insofar as to protect our rights to our introductions and fees.
Does Nomad Now enable recruitment agencies to make use of the platform?
Yes, we are now trialing an ‘Agency’ product specifically for recruitment agencies which enables agencies to search and advertise for talent on the platform and make use of our advanced search-match features. Agencies do not make use of the platform’s Inquiry and Order processes but rather make use of Nomad Now to identify and approach talent.
Flexi and Permanent Job Seekers on Nomad Now set their own prices for their Professional Services. Hirers search using Nomad Now’s predictive and powerful search and choice of filters or make use of our Job Ads feature which also effectively matches the most relevant Talent to Job Ads.
Flexi and Permanent Job Seekers and Hirers agree online to contractual terms between themselves relating to when, where and how the Flexi or Permanent Job Seeker’s specialist Services will be made available to the Hirer. Our users do so on an arms-length ‘service provider-to-customer’ basis.
Nomad Now platform is designed for Hirers to source Permanent & Flexi workers who are ‘Professionals’ – performing work that requires deep specialist skills and training.
Examples: Software Developers / Legal Advisors / Advertising or Media Creatives / Quants / Non-exec Directors / Risk Consultants / Engineers / Architects / Photographers / Accountants / Management Consultants / Economic Analysts / Coaches & Trainers / Compliance Professionals / Comms Advisers / Lab Analysts / Medical Practitioners / Labour Advisors / Tax Advisers / Wealth, Wellness and many more!
The platform is not designed or intended to suit all work-seekers or hirers
The answer is huge cost and time savings.
Hirers using Nomad Now often have a need for critical on-demand skills that are required at short notice. We enable Hirers to access skills quickly, predictably and very cost effectively. Our fees are disruptively low and enable Hirer savings of over 50%.
Our advanced search algorithms ensure that Hirer search results are highly relevant and effective. Hirers post Job Ads for flexible or permanent staff and select a required ‘percentage match’ with Flexi worker or Permanent worker Profiles (e.g.: 80%-100). This is a huge time-saver as it reduces unwanted applications.
Hirers can also customise profiles of their ideal Job Seekers by changing our applicable search criteria weightings. We apply Hirer weightings to rank their search results.
Hirers value our platform features which are based on deep knowledge of specialist recruitment and our access to Paton Personnel’s extensive networks built over 25 years.
Job seekers benefit from our ability to make them more visible to Hirers and are attracted by Nomad Now’s revenue admin and collection assistance. Flexi workers have traditionally struggled with Hirersthat may pay late or even never, despite repeated requests for payment for their Flexi worker Services. ‘It’s your business!’™
Nomad Now is neither a jobs platform, job aggregator, nor a labour broker. We are a recruitment online marketplace. We do not run a payroll as we do not employ the Job Seekers on Nomad Now. Transactions are concluded directly between Hirer and Job Seeker.
Professional, independent Flexi workers using Nomad Now want the flexibility, freedom and diversity that the defined-period-and-purpose provision of their services provides. Work. Your way ™
Flexi workers appreciate that the Nomad Now platform is an integral tool that can assist their efforts as a sole proprietorship or small business. We create a platform for Hirers to search for and transact for Flexi worker Services, increasing Flexi worker visibility to top companies who require flexible or permanent Professional Services. Importantly, our assistance in revenue collection for Flexi workers can improve Flexi worker’s revenue collection times and reliability of payment.
In addition, we enable Hirers to hire Flexi workers or Permanent workers all on one platform and at groundbreaking low fees of 7%.
Note that throughout our platform we use the terms ‘Flexi worker’, ‘Consultant’, ‘Freelancer’ and ‘Independent Contractor’ interchangeably. As a user, please be aware that the words are at times used by Hirers ‘loosely’ but in some instances legal regulations applicable to each are very specific and the onus is on users of the Platform to research and abide by applicable regulations. See a widely used definition below.
A Freelancer is an Independent Contractor. A Freelancer is usually a professional who is self-employed and who renders his services to a Hirer or various Hirers for an assignment or project.
The Flexi worker enters into a contract directly with the Hirer in an ‘Order‘ for Flexi worker Services and the contractual relationship is governed by the terms of that contract (Order) but may also be subject to prevailing, applicable Independent Contractor and Labour Laws if such arrangement falls within the scope of an employer / employee relationship and about which Nomad Now makes no representations and gives no guidance. The nature of the working relationship between Flexi worker and Hirer is determined by the actual circumstances that exist between them and applicable laws.
We note that in South Africa many Employers ‘disguise’ the real nature of actual employment relationships behind Labour Brokers and we strongly encourage Hirers to break this mould and to deploy talent in a transparent manner.
Flexi workers may work with multiple Hirers on a per-project basis, but more generally they work with one company at a time (exclusively) for a longer and specified period (the ‘contract’) and are paid by the hour or month. They may be contracting themselves out, and thus reporting their own taxes or they may be on the Hirer’s payroll, with the Hirer deducting pay-as-you-go taxes where required.
Nomad Now is suitable for both Flexi workers who trade in their own name as a sole proprietorship and those who trade as a small business as a partnership or corporate entity. The platform caters for Flexi workers who have a small business with several employees, whether trading as a sole proprietorship, partnership, or corporate entity. This is achieved through our ‘Flexi worker Teams’ functionality. Note that it is critical that Flexi worker teams are seen by Hirers as having 1 individual with clear responsibility for the Team (i.e.: the Team Leader) and not as companies whose employees may come and go. A Flexi worker’s success is largely driven by his/her reputation and the Platform ensures that the Flexi worker Team Service provided is inextricably linked to the Flexi worker team leader him/herself.
The following should not be regarded in any way as legal or other advice. Users of Nomad Now must conduct own research and consult own advisers on all aspects of issues related to employer / employee relationships and related legal requirements. Nomad Now does not make any representations in this regard and takes no responsibility for any reliance on any information provided in relation to employment and employment law.
Applicable local law (case law and legislation) will determine whether Flexi workers are deemed to be employees of the Hirer or not, with the associated rights and obligations of employer and employee. Further, such relationships will determine whether the Hirer is obligated to deduct pay-as-you-earn taxes and other applicable levies from Flexi worker revenues.
Where Flexi workers earn more than the statutory benchmark minimum earnings (currently R 204 000 per annum in South Africa) the applicable law is more lenientin terms of not deeming Flexi workersto be employees, but Flexi workers can still be deemed employees if certain criteria are met.
By using Nomad Now, Flexi workers contract directly with Hirers in respect of their Services. Nomad Now is merely the facilitating platform that enables Hirers to view Flexi worker Profiles, engage with and transact online directly for their Services.
Nomad Now is not a labour broker. We are a web-based platform and mobile app that facilitates direct contact and transactions between Hirers and Job Seekers for the purchase of Job Seeker services. We do not employ Flexi or Perm workers or run a payroll, nor do we create the expectation of employment. We further, do not create any expectations of employment between Hirers and Job Seekers. Our users accept this upfront by using Nomad Now.
Nomad Now does not in any way represent that Flexi workers will be treated as or qualify as employees or will benefit from any employee rights or protections whatsoever now or in the future from flexi work secured from Hirers on or through Nomad Now.
Nomad Now assists Flexi workers with the collection of Flexi worker revenues from Hirers, acting as Payment Agent between Hirer and Flexi worker. We invoice Hirers on behalf of Flexi workers and upon payment from Hirers, pay Order revenues to Flexi workers.
In respect of permanent placements and fixed term ‘on payroll’ contracts only, Nomad Now acts as a recruitment agent, charging Hirers a fee on commencement of employment of permanent Talent and monthly in the instance of ongoing fixed term contracts.
Income tax, VAT and other levies may apply to Flexi workers either as sole proprietors or through their corporate entities through which they contract. Flexi workers may be entitled to apply at their own instance or at the request of or through the Hirer, to the tax authorities for tax directives and supply these to Hirers.
Nomad Now does not express, imply or adopt any opinion on tax-related conditions that may apply to Flexi workers or Hirers or between Flexi workers and Hirers. Both Flexi workers and Hirers should seek their own advice on all tax-related issues and especially on the nature of the relationship between Flexi worker and Hirer that pertains to their specific Flexi worker / Hirer circumstances.
The following terms and conditions govern your access to and use of the Nomad Now platform, including any content, functionality and services offered on or through www.nomadnow.co (the ‘Platform’)
Please read the Terms & Conditions carefully before you start using the platform.
We may modify the platform Terms & Conditions from time to time without notice to you by posting revised Terms & Conditions on the platform with a new effective date. We include the effective date of our revised Terms & Conditions at the top of the Terms & Conditions. We encourage you to check our platform regularly to appraise yourself with current applicable terms in effect. By visiting the platform following any modifications to the platform Terms & Conditions, you agree to be bound by such changes and updates.
We may also introduce changes to Hirer and Job Seeker fees as required by the development of our business and will give notice to Hirers and Job Seekers. We include the effective date of our adjustment to terms and such modifications shall take effect and be binding on users thirty (30) days after such notification.
This Platform is offered and available to users who are 18 years of age or older. If you are under 18, you may not use this Platform or the Nomad Now Services. By using this Platform, you represent and warrant that you are of legal age to form a binding contract and meet all the foregoing eligibility requirements. If you do not meet these requirements, you must not access or use the Nomad Now platform.
Our Customer Services team is available if you have any questions regarding the platform or Terms and Conditions. Contacting our Customer Services team can be performed by submitting a request here, or making use of our Chat function visible on every page of our website.
Nomad Now may make changes to its Terms & Conditions from time to time and at any time. When these changes are made, Nomad Now will make a new copy of the Terms & Conditions available on our platform landing page. The effective date of adjustment to terms and such modifications shall be immediate and be binding on users on such notification.
Nomad Now undertakes the processing of personal information very seriously and does so in accordance with the South African Protection of Personal Information Act, 2013 as amended (“POPI”).
Do not include on the platform any personal information which is not yours, or which you have no lawful right to provide on another entity’s/person’s behalf. Do not include the personal information of a minor in any way. Your failure to adhere to these provisions constitutes your immediate and material breach of these Terms.
Users understand and agree that should they upload their personal information, including CV’s and employment history to the Nomad Now Platform, that information will be visible to Hirers. Note that bank account details will not be visible to other platform users.
Nomad Now is not responsible for posting or placement of user information on the platform. Users have complete control over the continued presence or removal of their data from the Nomad Now platform. Nomad Now will only intervene to remove data where such data is in breach of our Terms & Conditions.
Note: users are able to delete their Nomad Now Profile and Account by simply clicking on the ‘Delete Account’ button found on the Settings page of their Profile.
Within Nomad Now's Platform, you will come across terms which are specific to Nomad Now. See the common terminology used on the Platform and respective definitions. More detailed explanations and usages of our terminology are provided throughout this document.
Acceptance of an Order occurs when a Flexi or Permanent Job Seeker accepts an Order placed by a Hirer.
Ads are Job Ads used by Hirers to attract applicants that meet the Hirer’s required Job Ad or ‘match’ by Flexi worker or Permanent worker Profiles.
An Accepted Order or Offer is the transaction or agreement concluded between a Hirer and Job Seeker either for the provision of Flexi worker Services to the Hirer or for the employment by the Hirer of a Job Seeker as a Permanent employee.
An Amended Order is used when Hirer and Flexi worker wish to alter terms of an Order once an Order has been Accepted.
An Agency is a recruitment Agency (where referred to as a Hirer), signed up as an Agency and subscribing for platform features prescribed for agencies herein.
Cancellation is a request to cancel an Order for Flexi services and can be initiated by either Hirer or Flexi worker. Both Flexi worker and Hirer agree that either party may cancel a FLEXI ORDER (only) for any reason:
A Hirer is a registered Nomad Now Hirer user who can Order Flexi or Permanent Talent on Nomad Now. Hirers transact directly with Talent on the Nomad Now platform.
Collection Fees, Payment fees or Payment Agent fees are the fees charged by Nomad Now to Hirers and Flexi workers for assistance in Flexi worker revenue payment and collection and related admin services.
Commenced Orders are Orders that have reached their Start Date.
Commissions are recruitment placement fees charged by Nomad Now to Hirers for the permanent placement of Talent from the platform. Recruitment commissions only apply to permanent placements and on-payroll flexi placements. Permanent workers placed in permanent positions and flexi workers placed on-payroll do not pay any platform fees.
Dashboards: the Flexi and Perm worker Dashboard is on the Flexi worker Home page and the Hirer Dashboard is on the Hirer Home Page. Dashboards include pages such as Profile, Search, Inbox, Calendar as well as Orders Completed, Star Rating, Response Time and Total Earnings/ Total Spend.
Feedback refers to Reviews and Ratings of and by Flexi workers and Hirers.
Flexi workers include Independent Contractors, Freelancers or Consultant users, registered on the Nomad Now Platform and who offer Professional Flexi worker Services to Hirers. The terms Freelancer, Independent Contractor and Consultant are used loosely and interchangeably in the Platform to represent Flexi workers. For convenience, we shall use the term Flexi workers in this Platform.
The Profile Page is where the Flexi and Permanent Job Seekers describe their Professional Services, skills and qualifications, prices, working preferences and related requirements and where Hirers may Order their Professional Services
Flexi worker Services are Professional Services offered by Flexi workers on Nomad Now
An Inquiry is an expression of interest expressed by a Hirer in respect of a Flexi or Permanent worker by clicking on the Inquiry button on a Job Seeker’s Profile. It is the 1 st step in the potential hiring process. Such Inquiries are not binding between Hirer and Flexi worker or Permanent worker. Note that Inquiries do create rights for Nomad Now related to protection of introductions of talent to Hirers.
Instant Orders are Orders placed by Hirers where the Job Seeker has enabled the Hirer to place an Order on terms that require no negotiation or correspondence with the Job Seeker. This function allows for very fast and effective placing and accepting of Orders! (Note: this feature is currently ‘on hold’)
Job Ads refer to our powerful and unique method of enabling Hirers to place Job Adverts on Nomad Now that we automatically ‘match’ to appropriate Permanent workers or Flexi workers.
Nomad Now Order Reference Number(NUM) is a unique reference number assigned to each Order and appears in the column next to the status bar.
NomadNow User Protection Policy describes Nomad Now’s efforts to keep user information private and secure.
An Offer refers to an offer of permanent employment of a Job Seeker in the employ of the Hirer
An Open Order is an Order that has been placed by a Hirer and accepted by the Flexi worker.
An Order in Nomad Now terminology means a Transaction related to or for Flexi or Perm worker Services agreed to between Job Seeker and Hirer. It represents an agreement directly between a Hirer and Job Seeker. Terms include:
Order Correspondence enables Hirers and Flexi workers to clarify items and issues related Orders before or during Orders.
Orders are ‘Open’ once an Inquiry is ‘Accepted’ or ‘Concluded’ by Flexi worker and Hirer. Orders ‘Commence’ on the Start Date i.e. when the Flexi worker starts to deliver Services. Orders are ‘Complete’ once signed off as such by the Flexi worker (i.e. they click Request Completion and Verification of Order) and ‘Verified as Completed’ once signed off by the Hirer or automatically signed off by Nomad Now.
Permanent workers are users, registered on the Nomad Now Platform and who offer their Professional Services to Hirers on a permanent (i.e.: employment) basis. Permanent workers may also offer Flexi worker Services on Nomad Now.
Professional Services are Services offered on Nomad Now by Flexi and Permanent workers to Hirers. For example, the offering of legal advisory, accounting, forensic investigating, business analysis or C# software development Services to a Hirer. The list of Services offered by Talent on Nomad Now is very broad, but all Services are specialist and professional services.
Ratings: Flexi workers are awarded ratings (1 – 5 Nomad Now Stars) by Hirers on Completion of their Order, based on inputs by their Hirers. Hirers also earn ratings, based on Flexi worker feedback on Orders. Reviews: Hirers and Flexi workers provide Reviews by commenting on their overall Order experience, on completion.
Response time is the average response time based on the last 30 days of your activity.
Revenues are the monies Flexi workers earn, invoiced to and paid by Hirers, for Completed or ongoing Orders and are paid to Flexi workers via Nomad Now, nett of platform charges for acting as Payment Agent. Permanent workers do not earn Revenues on Nomad Now. On acceptance of an Offer for their Services, they become permanent employees of Hirers.
Nomad Rewards refers to our incentive reward for introducers of Talent to the platform.
Skills References are quick, effective assessments and endorsements of particular technical skills requested by Flexi and Permanent workers from Referees. Such Skills References are done online for convenience and efficiency and take 1-2 minutes.
Teams may refer to Teams of Flexi workers, who jointly offer Services to Hirers under the leadership of a Team Leader.
Teams may also refer to Teams at Hirers. A Hirer Account Manager may appoint and authorise Administrators, Team Leaders and Team Members with varying authority and budget to Transact on the platform.
Transactions: Flexi workers sell their professional Services to Hirers in transactions called Orders. Permanent workers are employed by Hirers in Offers.
Once the Order is Accepted, Flexi workers must ‘Commence’ delivery of their Flexi worker Services and fulfil their Order(s) as described in their Order description.
When a Flexi worker completes an Order, they click Request Completion and Verification of Order. The Hirer is notified and has 72 hours to mark the Order as Completed & Verified, failing which the Order will autocomplete. Flexi workers and Hirers have 30 days within which to provide feedback or edit feedback.
Once an Order is placed between the Flexi worker and Hirer, the Hirer will immediately be able to view the invoice in the Admin page of its Hirer Profile and will also receive a Flexi worker invoice from Nomad Now on Commencement Date on behalf of the Flexi worker, for the use of the Flexi worker Services. Such invoice will include Nomad Now’s fee (plus VAT) due to Nomad Now by the Hirer and where the Flexi worker is VAT registered, will include a VAT charge on behalf of the Flexi worker.
Payment terms applicable to Hirers are a maximum of 30 days. If, for example, an Order is 2 weeks in duration, the invoice will be due within 30 days from Commencement of Order. In the event of Orders longer than 30 days in duration, ongoing monthly Hirer payments apply, on 30-day terms from date of invoices which will be generated every 30 days from commencement date of Order for the duration of the Order.
On payment to Nomad Now by the Hirer in respect of the Flexi worker Revenues, a separate invoice is automatically generated by Nomad Now and issued to the Flexi worker, for Nomad Now payment agent and related services performed by Nomad Now on behalf of the Flexi worker.
Payment terms applicable to Flexi workers on such invoices are ‘payment on invoice’. Nomad Now automatically and immediately deducts its Payment agent fees (plus VAT) on collection of Flexi worker Revenues from Hirers.
In instances where payment is made to Flexi workers by Hirers offshore (outside of South Africa) there may be additional bank or forex charges incurred by Nomad Now as payment agent acting on behalf of the Flexi worker and we reserve the right to deduct these from the net amount payable to the Flexi worker.
Flexi workers and Permanent workers may not use the Nomad Now Inbox / Correspondence feature in any way to invoice Hirers. Nomad Now acts as exclusive payment agent for users. Any attempt to avoid Nomad Now fees in this way could lead to de-registration of a Flexi worker, Permanent worker and/or Hirer by Nomad Now as well as legal action for recovery of fees.
Nomad Now does not assume responsibility for Hirers paying for Flexi worker Services on time or at all. By making use of Nomad Now’s payments and collections assistance for Flexi workers, we anticipate that Flexi workers may be paid more reliably and, on average, faster than Flexi workers invoicing and billing Hirers directly but we make no guarantees in this regard and Flexi workers and Hirers acknowledge that they may not hold Nomad Now liable for any loss or damages of any nature related to collections and payments or non-payments.
Flexi worker revenues: Acting as payment agent, Hirers make payments of Flexi worker Order revenues to Nomad Now which receivessuch revenues on behalf of Flexi workers and in the name of the Flexi worker. Nomad Now will pay such revenues to Flexi workers once received from the Hirer and by no later than the next applicable Wednesday, as long as a period of 48 hours has elapsed since receipt of Flexi worker revenues from the Hirer. See details on timing of Payments from Hirers and to Flexi workers below.
Note that the above payment timing assumes that the Hirer and Flexi worker are not in a dispute over delivery of the Services and that payments have not been suspended by Nomad Now (for other reasons related to a breach of Nomad Now terms). Note also that there can be timing exceptions due to SA banking system clearance periods. Nomad Now cannot be responsible for any delays in payments from Hirers or to Flexi workers.
HIRERS PAY MONTHLY FOR FLEXI WORKER SERVICES RENDERED.
IN INSTANCES OF ORDERS OF LESS THAN 30 DAYS, PAYMENT BY HIRERS FOLLOWS COMPLETION OF ORDER AND 30-DAY PAYMENT TERMS APPLY.
FOR ORDERS OF LONGER DURATION, ONGOING MONTHLY HIRER PAYMENTS APPLY, DUE 30 DAYS FROM DATE OF INVOICE. INVOICES FOR SUCH ORDERS ARE GENERATED EVERY 30 DAYS FROM COMMENCEMENT DATE OF ORDER, FOR THE DURATION OF THE ORDER.
NOMAD NOW ASSISTS IN COLLECTING FLEXI WORKER REVENUES ON BEHALF OF FLEXI WORKERS AS THEIR PAYMENT AGENT AND TRANSFERS PAYMENTS TO FLEXI WORKERS WHEN PAID BY HIRERS AND WHEN DUE TO FLEXI WORKERS. SUCH TRANSFERS TAKE PLACE ON WEDNESDAYS.
As a Job Seeker, you guarantee that you are competent and qualified to properly carry out the Services that you undertake for, or offer to, Hirers on this platform.
Should it, after a Hirer has placed an Order for you, be established that there has been material non-disclosure, misleading or incorrect information given by you to the Hirer, which is of a material nature, you agree that the Hirer reserves the right to terminate the Order for your Services with immediate effect. “Material”, includes, amongst other things, issues relating to honesty, integrity, trustworthiness, and issues relating to your work experience, abilities, qualifications but also includes issues relating to your identity, credit standing (only where relevant by law) and legal status (including rights to work and criminal status).
Nomad Now provides a boost for small business - especially owner-managed businesses. We seek to empower Flexi workers with helpful tools to grow their own business. Flexi workers who perform well, deliver on time and maintain high Ratings may be rewarded with special opportunities and benefits (not in beta version).
This paragraph applies to Hirers located in South Africa. Where a Flexi worker is VAT registered in South Africa, the fee charged by the Flexi worker to the Hirer will be ‘plus VAT’ where applicable. A VAT compliant invoice will be provided to Hirers. The same applies to other jurisdictions where Nomad Now is legally obligated to apply VAT charges.
If you encounter illegal or non-authorized usage of the Nomad Now platform, users can contact Nomad Now Customer Services here.
There are several ways Hirers can pay for Services on Nomad Now. Choose the option which best suits you. Note: Hirers may transact with both South-African and non-South African Flexi workers and Permanent workers.
Below are the payment methods currently available on Nomad Now. We hope to expand these in due course, especially when the world frees itself from expensive card-linked forms of payment.
Nomad Now Hirer online payment methods – simply click on the relevant link/URL on your Nomad Now invoice:
Note that in all instances, Order Revenues are paid by Hirers to Nomad Now before being transferred to the Flexi worker
Using Sage Pay:
You can connect your Sage Pay account as a saved payment method, to make payment faster, without having to fill-in your credentials every time.
We have set out below, the Nomad Now standard cancellation terms. Note that Hirers and Flexi workers are free to agree on different cancellation terms as long as they record such terms via Inbox Correspondence or upload such terms in a document / contract on the Hirer “Contracts” page.
NOTE: CANCELLATION OF ORDERS APPLIES ONLY TO ORDERS FOR FLEXI WORKERS. PLATFORM CANCELLATION OF PERMANENT EMPLOYMENT OFFERS ONCE ACCEPTED BY THE Job Seeker, IS NOT POSSIBLE OR PROVIDED FOR BY THE PLATFORM.
Either Flexi worker or Hirer may cancel an Order for any reason:
Either Flexi worker or Hirer may cancel an Order for any reason:
In the above instances Hirers will still incur the Nomad Now fee, despite the cancellation of the Order by the Hirer. In the event that the Flexi worker cancelled the Order, the Hirer will not incur the Nomad Now placement fee. Such cancellations could have a negative effect on the cancelling party’s rating.
If an Order for a Flexi worker is cancelled (for any reason), any revenues collected by Nomad Now from the Hirer flowing from that Order, but not yet paid to the Flexi worker due to the Cancellation, will be credited to the Hirer’s account and held over for future Orders or, on request by the Hirer be refunded by Nomad Now to the Hirer:
Should an Order for a Flexi worker be cancelled for any reason, neither party will have any further rights and/or obligations with regards thereto, except for those rights and/or obligations that survive its termination, such as an obligation to pay the Flexi worker for services rendered or goods delivered.
Hirers will still incur the Nomad Now fee, despite cancellation of an Order by the Hirer. If the Flexi worker cancelled the Order, the Hirer will not incur the Nomad Now fee.
Note that Cancellations will have a negative effect on the Flexi worker or Hirer's respective rating if they were the cancelling party.
Automatic Order cancellations may be applied by Nomad Now in certain circumstances for quality control and fairness purposes.
Note: Nomad Now notifies users of activity on their account. This is usually Platform Notifications or activity (correspondence) generated by Hirers, Flexi workers or Permanent workers. It is essential that users respond to such notifications as soon as possible in order to increase probability of successful Orders and to use the Platform effectively and also to maintain a high Response Rate and Rating.
Nomad Now brings convenience to Resourcing teams, enabling all Talent to be stored online and all Recruitment processes to be conducted in one place, from Sourcing to obtaining hiring permissions, to offer and acceptance.
We created an easy-to-use ‘Invite Talent’ feature that enables Hirers to send quick invitations online but also records and recognises Hirer introduction of Talent. Why? Hirers qualify for lower fees when Ordering Talent which they introduced. This fee reduction applies for a period of 9 months from date of activation of such Talent and fee rate is agreed with Nomad Now (firstname.lastname@example.org) on request.
The ‘Invite Talent’ feature is located in the left menu of the Hirer profile.
What are Nomad Rewards?
Nomad Rewards have been created to encourage growth of the platform and to make more Flexi and Perm workers aware of the benefits of using Nomad Now. We incentivise existing users to introduce additional Talent to the platform.
Our Nomad Rewards sharing feature is extremely simple to use. Just copy and share your unique (Flexi or Perm worker) referral code in order to start earning referral fees from your friends’ Orders. Our platform records all introductions of successfully introduced talent by Nomad Now users.
How do I introduce Talent to Nomad Now?
Sharing is easy. Just copy your referral code into your preferred social media platform or use our auto-email function. Just go to your Profile and see the ‘Share and Rewards’ page in the left column.
Your referral fees will apply to Orders, successfully completed by your introduced Talent, signed off by the Hirer and paid for by the Hirer to Nomad Now. In order to preserve confidentiality of Order values, your incentive fees are calculated using a machine-generated random percentage ranging between 17% to 21% of platform fees (excl VAT) earned by Nomad Now from Hirers in the instance of Flexi Worker Orders and ranging from 11% to 15% on Nomad Now Fees (excl VAT) earned from Hirers on Perm Worker Orders. In the unlikely event that Nomad Now grants a refund to the Hirer for the affected Order performed by the introduced Job Seeker, such refund will proportionately reduce the applicable incentive reward.
Nomad Now maintains a friendly, community-spirited and professional environment. Users should maintain and respect that spirit while using the Nomad Now platform. This section relates to the expected conduct users should adhere to while interacting with each other on Nomad Now and with the Platform itself.
To report a violation of our Terms & Conditions, User Misconduct, or inquiries regarding your account, please contact our Customer Services team here.
PRIVACY & PERSONAL INFORMATION
To protect our users' privacy, certain sensitive Job Seeker personal details (such as bank account details) are kept anonymous to other Platform users.
Requesting or providing email or other contact addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of Nomad Now to circumvent or abuse any Nomad Now messaging systems or the Nomad Now platform is not permitted.
Once a Hirer has placed an Order or Inquiry and the Flexi or Permanent worker has accepted such Order, the Hirer may request that the Flexi or Permanent worker reveal relevant confidential information to the Hirer for the purposes of the Hirer implementing the Order. For example, the Flexi worker or Permanent worker may be called upon to provide employment-related or other contractual documentation for the Order (or following the Order) to perform necessary and allowable credibility checks on the Flexi worker.
Any necessary exchange of personal information required to commence or continue a Service may be exchanged through the Correspondence Inbox between Hirer and Job Seeker.
You indemnify Nomad Now against any claim by any third party or user, arising from or in connection with your processing of personal information obtained from the Nomad Now database.
Nomad Now does not provide any guarantee of the level of Service offered to Hirers or jobseekers. We also provide no warranty with respect to the Job Seeker Services, their delivery, and any communications between Hirers and Job Seekers. We encourage users to take advantage of our rating system, our community and to apply common sense in choosing appropriate Job Seeker Services offerings.
By offering a Service, the Job Seeker undertakes and guarantees that he/she has appropriate skills, experience, ability, permissions, rights and/or licenses to provide the Services offered on Nomad Now. Job Seekers offering their Professional Services online must comply with Nomad Now Terms & Conditions. Failing to do so may result in removal of the Professional Services and may lead to the suspension of Job Seeker’s account.
Nomad Now does not provide protection for users who interact outside of the Nomad Now platform. All information and file exchanges must be performed exclusively on Nomad Now's platform.
Rude, abusive, improper language, or violent messages sent to users will not be tolerated and may result in an account warning or the suspension/removal of your account. Nomad Now reserves the right to put any account on hold or permanently disable accounts due to breach of our Terms & Conditions or due to any illegal or inappropriate use of the platform or Services brought to our attention. Users with disabled accounts will not be able to make use of Nomad Now.
Users who have violated our Terms & Conditions and had their account disabled may contact our Customer Services team for more information surrounding the violation and status of their account. Users must be able to verify their account ownership through Customer Services by providing documents, identification and correspondence that prove ownership of that account to the satisfaction of Nomad Now.
YOU UNDERSTAND AND AGREE THAT IF YOU USE NOMAD NOW AFTER THE DATE ON WHICH THE TERMS & CONDITIONS HAVE CHANGED, NOMAD NOW WILL TREAT YOUR USE AS ACCEPTANCE OF THE UPDATED TERMS & CONDITIONS.
Further, Nomad Now will post notice of updates to Terms & Conditions that are visible to you on logging in to Nomad Now and by doing so, you agree to have been properly notified of such updated Terms & Conditions and that by continuing, you accept such updated Terms & Conditions.
Uploaded Content (‘UC’) by Nomad Now users refers to the content added and/or uploaded by users of Nomad Now in contemplation of or arising from or out of the performance of their work with a Hirer. All UC uploaded to Nomad Now by Hirers and Flexi workers is not reviewed or screened by Nomad Now. You agree with the above and you agree that inappropriate or content may be removed or disabled at Nomad Now’s discretion.
If you come across any content that may violate our Terms & Conditions, you should report it to us through Customer Services as outlined in our Terms & Conditions. Cases are reviewed by Customer Services. To protect individual privacy, the results of the investigation are not shared.
Users may receive a warning on their account for violations of our Terms & Conditions or any user misconduct reported to Customer Service. A warning will be sent to the user's email address and will be displayed for such user on the Platform. Warnings do not limit account activity but can lead to your account losing Flexi worker ratings or becoming permanently disabled depending on the extent and severity of the violation.
Adult Services & Pornography: Nomad Now does not allow any exchange of adult-oriented or pornographic materials and Services.
Inappropriate Behavior & Language: Communication on Nomad Now should be friendly, constructive, and professional. Nomad Now condemns bullying, harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between Flexi or Permanent Job Seekers and Hirers and, a structure to rate Orders. We value such feedback and comments to further improve our offering.
Phishing and Spam: Nomad Now takes the matter of its members’ security seriously. Any attempts to publish or send malicious content with the intent to compromise another member’s account or computer infrastructure is strictly prohibited. Please respect our members’ privacy by not contacting them for commercial purposes outside of the intents and purposes of Nomad Now.
Privacy & Identity: You may not collect, download, publish or post other people's private and confidential information except as contemplated in the normal usage of the Platform. Any personal information exchange required for the completion of a Service must be provided within an Order and via Order Correspondence. Flexi or Permanent Job Seekers further, confirm, that whatever information they receive from the Hirer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Hirer and will be treated as confidential. Any users who engage and communicate outside of Nomad Now will not be protected by our Terms & Conditions.
Fraud / Unlawful Use: You may not use Nomad Now for any unlawful purposes or to conduct illegal activities.
Multiple Accounts: To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Nomad Now community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations of Nomad Now’s Terms & Conditions are cause for permanent suspension of all accounts.
Selling Accounts: You may not buy or sell Nomad Now accounts
Nomad Now may cancel, deactivate, or suspend a user’s account.
An account may be temporarily deactivated due to low response rate, acceptance rate or poor reviews. To reactivate your account in these instances, steps will be outlined in an email sent to you advising you of the account cancellation or deactivation.
Nomad Now periodically reviews accounts and assesses whether any accounts should be deactivated in order to uphold high standards and also our undertaking to users in the Nomad Now Community. We may also deactivate accounts due to breaches of our Terms & Conditions. Nomad Now may deactivate, suspend your account, and/or prevent your access the Nomad Now platform.
Pending Orders or even Orders already accepted may be cancelled by Nomad Now. We may advise Hirers that an Order has been cancelled and if appropriate, we may refund (credit) a Hirer in full, from a particular Flexi worker’s revenue, regardless of the cancellation terms agreed between Flexi worker and the Hirer.
Users may cancel their account(s) at any time. Nomad Now’s rights in terms of pre-existing processes such as introductions, Inquiries and Orders endure beyond cancellation.
Go to ‘Settings’ in your Job Seeker Profile and click on the ‘Delete Account’ button.
YOUR USE OF THE NOMADNOW PLATFORM, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS DONE AT YOUR OWN RISK AND IS PROVIDED ON AN ‘AS IS’ BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER NOMAD NOW NOR ANY PERSON ASSOCIATED WITH NOMAD NOW MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, EFFECTIVENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE APP OR WEBSITE.
NOMAD NOW, ITS AFFILIATES, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS WILL NOT UNDER ANY CIRCUMSTANCES BE LIABLE FOR DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH THE USE, OR INABILITY TO USE NOMAD NOW, INCLUDING DAMAGES OF A SPECIAL OR CONSEQUENTIAL TYPE, INCLUDING BUT NOT LIMITED TO, LOSS OF PROFITS, LOSS OF DATA, AND WHETHER CAUSED BY DELICT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE.
AS A DIGITAL PLATFORM, NOMAD NOW REVISES ITS TERMS & CONDITIONS REGULARLY. BY USING THIS PLATFORM YOU ARE ASSUMED TO REGULARLY REVIEW SUCH TERMS TO ENSURE THAT YOU UNDERSTAND AND ACCEPT THE GOVERNING USAGE OF THIS PLATFORM. NOMAD NOW WILL NOT APPLY NEW TERMS RETROSPECTIVELY.
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